We’ll give our best so you can do yours

We'll give our best so you can do yours

Media and personalisation are now a huge part of any funeral service, and we understand that you want to provide the best service possible. Everything we do is designed to help Funeral Arrangers offer families more.

From concert-grade Music, to high quality Tributes, Streaming and Keepsakes, you wont just meet your families’ expectations, you’ll exceed them.

We don’t just enable a truly personal experience for families. We also want to make everything easier for you, so you can make things easier for them.

Working with us

Reliability

Reliable technology

Easy-to-use booking platforms that make organising everything so simple. Seamless customer support that’s always ready to help. Purpose-built tech that takes a service to another level.

Partnership

Partnership

Pass your request over to us and we’ll handle it with care. Our Customer Support team is more than just a service, they’re fully dependable partners.

Reputation

Reputation

Offer way beyond the expected. Deliver a level of personalisation that takes your families’ experience to a whole new level using music, video and live streaming.

We’re with you every step of the way

With you every step of the way

Dedicated specialists
We’re not just trained to help, we love to help. Whether you’re looking for information or advice, we’re always there for you.

Enhanced resources
We’re more than just a service provider. We offer full system training for your team as well as support materials to help you talk to families about their personalisation needs.

What our partners say

Just like you, we’ve worked hard to build our reputation. Here are just some of our clients that have fed back on what we do.

  • "I couldn’t have given my clients everything they have asked for without the Obitus team. I feel that their help and support has made it possible to do my job well. I really can't thank them enough.”

    - Clare, Funeral Arranger

  • "I regularly use Obitus when planning and delivering my Funeral services. The ease of use of their website is very good especially for people not comfortable with technology."

    - Harvey, Celebrant

  • “The staff are always so helpful and friendly. They bend over backwards to accommodate any requests we make, however random. Such a simple, easy to use website. Perfect if you’re in a rush and just want to book something quickly."

    - J.W. Tate, Funeral Director

  • “The process of using their system is super easy, contacting them when you need to talk to someone is effortless and they have never failed to fulfil anything I have asked. Thank you to all!"

    - Sarah, Funeral Arranger

  • Obitus offers a fantastic level of service. The system at the crematoriums is very stable, which is most important. Their visual tributes are always lovely to watch and their all round level of customer service is great.

    - Richard, Officiant

Frequently asked questions

  • Use the contact form at the bottom of this page and we’ll get back to you about setting up an account and helping you get to know the products and system.

  • Yes, under the section ‘My Account’, there is an option to change your contact details.

  • We recommend placing your music requests at least two working days before a service. After this we cannot guarantee that music will be supplied. Music amendments or new requests made on the day of the service will be directed to the venue.

  • We prioritise all requests on a date order basis to ensure that music is supplied to all services. Depending on complexity and availability, music requests have no fixed time frame in which they are completed.


  • We recommend placing an order for a Tribute as soon as you know you’d like one at your service. This gives you as much time as possible to collect your photos.

    We need around two clear working days from the service to create and finalise the Tribute - so if the service is on a Friday, the booking and content would need to be with us by close of business on Tuesday. Meanwhile for the Single Photo, Basic Slideshow or Family Supplied Tribute, we can turn this around in around one working day before the service.

    Basic Slideshows, Single Photos and Family Supplied Tribute Videos can sometimes be accepted the day before but will incur a late fee charge which is set by the venue.

  • Once you have booked a Tribute, you will receive an email with log in details to upload content.

    You then have two options; you can either receive the photos and/or videos from the family and upload on their behalf. Alternatively, you can also forward the link to the family to upload their own content.

  • Given the time we need to create and prepare everything, we’re unable to provide previews (although we’re working on this for the future). However, for a general idea of what to expect, you can see samples of each Tribute when ordering.

  • Viewers can only log in with the unique username and password we provide to the Funeral Arranger and venue.

    If this is not working for any reason, you just need to contact our Customer Service team for technical support. We take the privacy of funeral services very seriously, so we never give out login details over the phone, or to members of the public.

We cover a lot of our more commonly asked questions over on our Support page and in our blog.