Learn how to set up a new account, change account details and add venues to your account.
This video explains how to log in to the dashboard, use the search bar, and search by date.
This video shows how to add a preferred name, service details, and also book services for deceased individuals under 18.
This video explains how to edit service details and how to cancel a service.
This video outlines the significance of music in funeral services, how we work with you, accessing hymns and music libraries, and requesting and sourcing music.
This video shows how to navigate our music and hymn libraries, search within them, and access them without logging in.
This video demonstrates adding music to playlists, rearranging their order, removing tracks, requesting new music, and ordering hymns and lyrics.
This video illustrates adding placeholders for family media, sending music files to Obitus, checking family-supplied order status, and adding placeholders for live performances.
This video demonstrates adjusting the start and end times of tracks and requesting extra playback instructions.
This video explains the purpose of tributes for a service, and the tributes options available.
This video explains how to order Tributes, and Tribute order cut-off times.
This video explains how to navigate the media uploader, upload photo and video media, and view your Tribute order.
This video explains what a Live and On Demand stream is, Streaming digital security, video quality control, and how On Demand works after the service.
This video demonstrates how to order Live & On Demand streaming, cancel a streaming order, and request an On-Demand stream after the service.
This video explains why families choose Keepsakes, the options of Keepsakes available, and when to order Keepsakes.
This video explains how to order Keepsakes, how to order a digital download Keepsake, and ordering Keepsakes after the service.
This video explains the purpose and features of a Virtual Memorial Service (VMS). We also explore the role of the Funeral Director and Bearers, and the responsibilities of the venue.
This video explains how to place an order for a Virtual Memorial Service, with poetry and Music Tribute as required. Choose a Keepsake for the VMS.
This video introduces the Maestro Player’s basic functions to help you use it at your venue. Understand music controls, and how to manage services and media.
This video explains how to use the Maestro Lectern Touch to control music playlist and adjust volume. It also advises how to display Single Photos and play Basic Slideshows, Music, Themed, and Family Supplied Tributes.